The staff/service at the Omni is what shines most! The night manager, Hilario, was over the top exceptional, and his front desk staff followed his lead. It's nice to see a good manager giving staff an example and allowing them to be bubbly, yet professional! I saw smiles every time I encountered or walked past them!
The grounds were beautifully maintained! And even in the 100° days, the golf course was GREEN and immaculate. I saw many grounds' keepers hard at work keeping it all lush. I had the pleasure of meeting Tony, Director of Agronomy, and was again overwhelmed with the personality and genuineness of the staff. He was welcoming, friendly, and eager to assist.
I don't play golf and didn't have time to enjoy the spa. However, I met a woman outside the spa who had just had a massage and facial and said it was lovely and that I should definitely indulge. (Regretfully, I did not have time this trip, as I was only there for my husband's work meeting.)
I want to quickly mention the hiking trail… it's not long, but it's fun! A little taste of nature to enjoy while being pampered. The pools and splash pad were very inviting after the hiking trail! They have beautiful views!
The rooms were clean and comfortable. I really appreciate when you can cycle off the fan for the AC, instead of it constantly blowing. The shower head was very soothing and the water temp was perfect… easily adjustable. I never heard noises from other rooms or the hallway.
As a side note, just to keep it real, my two very small criticisms were: 1) staff members (especially in a group) should probably not be on their cell phone/s while walking through the lobby, 2) the rolling carts that must travel through the lobby need rubber wheels!!! (It was SOOOO loud!)
My pictures will not do it justice (and i only got some of the outside 🫣), but the Omni Barton Creek is representative of the beauty of the hill country of Texas as well as the people…Texans! Good job, Omni! Keep it up!
