We just had a wonderful stay at The Umstead. I’ve stayed here many times over the years, and this visit was by far the best. The attention to detail was exceptional — from the warm, attentive service to the impeccable cleanliness and comfort of the rooms. Every part of the experience felt thoughtful and refined. I’m already looking forward to returning over the holidays.

A few standout staff made this visit especially memorable: The in room dining staff were all amazing. Nico, who helped with our bags and car, was fantastic — helpful, and professional. Lauris, our server in the bar/lounge on 7/25, provided excellent service, perfectly complemented by the incredible jazz music playing that evening. The in-room dining was also a highlight — prompt, delicious, and brought with genuinely friendly service.

– Kristen H

Came here for a work event. Beautiful hotel. Rooms are top notch and what you would expect from a 5 star hotel with a lovely turn down service. Food is outstanding. Enjoyed the lobster roll and sea bass. Views are outstanding and relaxing. The walk around the lake is lovely.

– Gregory Austin

I had the best Spa experience of my entire life here. From the first guest service member to greet me at the door to everyone involved in between, the level of service was like none other. I didn’t feel like an outsider here as everyone was so attentive and I felt welcomed which sadly isn’t always the case at many spa hotels. My masseuse was amazing and had magic fingers- and what made me the happiest out of everything was that I didn’t trip over my robe – it was made for a petite woman!! ❤️❤️ – Thank you Umstead Spa for an amazing experience! I ended the day having lunch at The Herons restaurant and experienced the same level of service there too.

– Mini Samuel