I stayed at the DoubleTree by Hilton Coventry over the Christmas period for three nights and had a genuinely fantastic experience from start to finish.

I’m a frequent visitor to DoubleTree hotels around the world, but this was my first stay at this particular property – and I can honestly say it now ranks amongst the very best I’ve stayed in, especially for service, friendliness and housekeeping.

From the moment we arrived, we were welcomed by a fabulous receptionist who worked through most of the Christmas period. Sadly, I didn’t catch her name, but she was warm, professional and incredibly welcoming – a perfect first impression. The room itself was excellent and very much up there with the best DoubleTree standards: comfortable, spotless and clearly very well looked after by the housekeeping team.

Breakfast was another real highlight. The quality was superb, the service faultless, and on Christmas morning there was even the option of champagne with breakfast, which added a lovely festive touch. A particularly charming surprise was finding two little Santa socks left on our door on Christmas Day, filled with chocolates, biscuits and a satsuma – such a thoughtful gesture and one that really made us smile.

As always, it’s the people who make the difference, and the staff at this hotel are a real credit to the DoubleTree brand. Every interaction, from housekeeping to breakfast service, was friendly, attentive and genuinely warm.

Location-wise, it was perfect for me – just a ten-minute drive from family and very well connected, with easy access into Coventry itself.

I thoroughly enjoyed my stay and will absolutely be returning on future visits to Coventry. Highly recommended.

– Peter Costello

We decided to stay at this hotel as it was a half way stop on our journey and wow we were not disappointed at all. Ample parking which is one less worry. We walked in and the a ray of Christmas decorations were beautiful. On reception we were met by Beverly who could not have been any more attentive to our needs. Super quick check in and she gave us all the information we needed for our stay so much so we booked again to come back and stay on our return and was pleased to be met again by Beverly such a warm welcoming smile and she remembered us which was a lovely touch. We will definitely be gang this hotel again.

– Ruth Foster

Excellent hotel, one of the best DoubleTrees I have stayed in. Dora on the front desk provided me with excellent customer service. She was extremely helpful and professional. Additionally excellent customer service all round from every other staff member I came into contact with. A big thank you Dora and all the DoubleTree staff that helped make my stay so enjoyable! I'll be back.

– Jess M