We used AMF Firebird Lanes as our choice venue for a work event for roughly 40-50 people this past weekend and had a BLAST. The venue coordinator, Heather was a pleasure to work with and was diligent to make sure we did everything correctly.
Once we arrived, the team at the bowling alley was very accommodating and helpful. They quickly had our food out (an Italian buffet) and it was DELICIOUS. The food far surpassed my expectations of what would be provided at a bowling alley. Everyone keeps raving about how good the food was. It was also kept in Chafing dishes so that it could stay warm, and it was quickly replenished when it ran low.
The bartender was very lovely and so helpful to my team. She did her job well and was friendly while doing it. She was great.
The gentlemen at the shoe rental were kind and quick, even though they were busy they did not seem stressed out at all.
The workers in the cantina/food area were very pleasant and kind to refill our pitchers of soda when it was needed.
The manager WAS AMAZING. He took great care of us by checking our food and checking in to make sure we were on track to have a great event. He checked in constantly enough that we felt taken care of but not so constantly that it was bothersome. He took perfect care of us and definitely deserves a raise of some sort!
I know events like this can feel stressful for the staff but we did not get that vibe at all at this location. I can't wait to host more events here in the future and would recommend it to anybody for a bday party, corporate event or team building. Thank you all for your hard work!