We have stayed at many hotels in Singapore, especially around Sentosa, but our experience at Capella truly stands out as the best of them all. What made it exceptional was not just the beautiful property, but the incredible level of service we received throughout our stay.

Melvin and Grace, in particular, left a lasting impact on us. Melvin made us feel genuinely welcomed from the moment we arrived. He went above and beyond, attending not only to our needs but anticipating them before we even asked. His warmth, attentiveness, and thoughtful gestures made us feel cared for in a way we have never experienced at any other hotel.
On top of that, Melvin offered us recommendations and even asked if we needed help with bookings, which made our stay feel even more effortless and personalised.

Grace was equally wonderful. She was incredibly welcoming and even took the time to chat with us, which added such a warm, genuine touch to our stay. Her friendliness made us feel truly at home.

Their exceptional service truly elevated our entire experience, and we are extremely grateful. Capella has definitely become our top choice, and we will be remembering this stay for a long time.

– swee cheo quek

From the very start of our stay, we were greeted with a warm welcome by Elina, who checked us in seamlessly and swiftly. We were then escorted to a lovely room that exceeded our expectations.

After settling in, we headed to The Living Room for afternoon tea. The spread was absolutely delightful and beautifully presented, featuring festive treats like stollen and cinnamon star cookies. We also enjoyed playing the board games provided, which added a fun and cozy touch to the experience. The team at The Living Room was attentive and knowledgeable, offering excellent tea recommendations—our favorite was the White Peony Tea. Thank you, Trina, Leia, Crystal, Cherilyn and Rens for making this so special!

Later, we returned to the room and ordered in-room dining. The food was delicious, and we highly recommend trying the Seafood Hokkien Mee! A big thank you to Alex for delivering the meal and even helping us capture some wonderful photos.
The next day, checking out via the online platform was smooth and hassle-free. Elina noticed us at the driveway and came over to bid us goodbye, along with Ezaz and Boon from the bell desk team. This thoughtful gesture truly touched us.

Overall, we would highly recommend staying here to enjoy the beautiful facilities and serene nature. Thank you, Capella, for making our birthday staycation so memorable!

– Ho Shi Li

Our stay at Capella Singapore was a really great experience. Located at a beautiful place it offers a great infrastructure (rooms, bars, restaurants, pools) in a well done infrastructure. But first and highest of all we like to rate the outstanding service quality of the whole Capella team. Special thanks to them! We will surely come back!

– Arne Lakeit