The amount of kindness my family has experienced from the staff and library goers is really amazing. I often go with my three kids and even when they get fussy I have received nothing but smiles and reassurance that it’s okay. My daughter always has so much fun with the kids that go here, my toddler has a blast with the toys they have available, and my infant enjoys seeing his siblings enjoying themselves.

– Andre DLC

Nice set up and environment. Clean. Can usually find and rent items needed. One negative: Kids hog computers playing games (we want them to have fun and enjoy going to the library, stay off the streets and stay out of trouble for sure). Kids sign up for all computers in rotation of each other. Meaning the kids will sign up for each other's computers and keep switching off and they are there almost every time I go. Staff says nothing when you need a computer for business/research purposes while visiting the library. They just ask that you sign up and wait a turn. Waiting times are far too long 30 min. to 1 1/2 hrs and more at times. My grandson walked up to one of the computers one time to see if it was available and one of the kids walked over to the computer and my 5 yr old grandson was pushed by this boy and yelled at. This incident was reported and the staff listened but they were quiet about it and didn't say or do anything with the kids only to say the kids are there all the time and they are like. And that's it? I followed up with staff to ask them if something was going to be done and they just acted scared. The kids ages ranged from around 5 to 11 or 12 yrs old and no adult in sight and confirmed by library staff that is the usual with that group of kids.

– Lesa Dean

I went to this particular library because I saw on the app that a book I needed for the next day was available there. I proceed to the shelves but cannot find it. I approach the librarian at the desk and he politely calls me up to him. I show him on my app and asked if he would be willing to check if the app was correct by checking to see if it was available in their system/computer. Instead he asks me if I know how to look for a book. I told him yes and how to prove that I did. He then tells me to wait for him over by the books and he will come assist me to look. He has me wait for about ten minutes while he is just standing behind the desk laughing and conversing with a friend that he was conversing and laughing with when I had walked up to the desk. He never came to help and didn’t even say goodbye when he saw me walk out the door.

– Am1 Rudolph