If you're going to charge me $260 a night you could offer breakfast.
If the mid-grade hotels can do it, so can you. Granted it is a continental breakfast nothing Grand but when I pay them $160 and they can do it so can you.
Why is there a QR code in my room asking me to tip the housekeeping? The tipping culture has gotten out of hand it's not my job to pay your employees. If your CEO can make millions why are you asking me to help your housekeeping make a living wage? You need a priority shift.
From the very beginning of my interactions with this company- calling reservations to book a room- there was nothing but cold civility. No warmth or positive human interaction. On this trip I've stayed at eight different hotels some as cheap as $100 a night. And I found the cheaper hotels are kinder and more willing to help you out. It's a human to human interaction not a money grab and cold civility.
I stayed here because it was the only place within an hours radius that had a room. I wouldn't normally spend this much money on a bed that I use for less than 12 hours. Absolutely ridiculous price for a cheaply decorated room and a bed. No wonder Airbnb is doing so well they offer much more at a lower price!
I was on the third floor, the room above me you could hear them walking and dragging a suitcase with Wheels. I could also hear the people next door to me moving around and bumping into the walls.
The big box hotels are going to go down. Ugly decorations, over inflated prices and very few amenities. It's a perfect opportunity for someone with honor and vision to take over. You guys are going to be like Blockbuster because you're not willing to change you just keep money grabbing.
