We visited ChingQing and stayed at JW Marriott from 19 to 26 Nov 2025. The stay was booked under my husband's name but I want to write a review separately. First of all, the service level throughout the hotel was exemplary. The staff carried their consistent friendliness and smiles everywhere. The check-in process was smooth and efficient. The concierge service was excellent. We booked all our tours and experiences with a very capable staff. His name is Jack Mi. He went beyond his job scope, ensuring we are well taken care of and check on us frequently after each tour. He even recommended many suitable sites and services when we enquired with him. The breakfast spread was great. Misty was also another staff who rendered excellent service towards us. Giving us personal attention at the breakfast table daily. The chambermaids who clean our room were consistent, making us feel so comfortable coming back to a clean room everyday. Not forgetting the staff at the members' club who also rendered their services with friendliness and smiles with consistency. Kudos to JW Marriott ChingQing for the unforgettable experience!

– Ai lin

Good location; within walking distance to jiefangbei pedestrian street and hongya cave. Chongqing itself is full of hills so expect a lot of varied walking terrain.. lobby is standard. The room is average sized; older darker decor but everything worked. The only problem I had was the room temperature. In December; could not get it lower than 23-24; this made the room a bit too warm. Club lounge was ok. The food choices and quality were mid. Gym was 24hrs and was well equipped. Didn’t try the pool. I found service quality to be mixed; some were very nice and attentive; some staff were less so.

– Li Ping Tan

During my second stay at the JW Marriott Chongqing, I was genuinely impressed by the exceptional service provided by the staff. Klaus, the reservation specialist, went above and beyond in ensuring my booking was perfect, showing remarkable diligence and personalized attention. Similarly, Mr. Eddie and the attentive housekeeper made my experience even more enjoyable—keeping my room spotless and catering to my needs with care. The hotel’s prime location near Jiefengpei, traditional tourist spots, and a leisurely walk to Hongya Cave made my visit all the more memorable. A heartfelt shout-out to Mr. Klaus for his outstanding customer focus and dedication—truly an expert at making guests feel valued!

– Michelle PEH Lynlyn. IG michelle_lynlyn