Had a wonderful 5D4N stay in the East Building at Sapporo Grand Hotel. From the moment we arrived, the experience was excellent. Check-in was quick, and the staff were very attentive, even escorting us to our room when we were unsure about the correct elevator.

The room itself was stunning. The twin room was spacious, clean, and well maintained, with all facilities in good working condition. Throughout our stay, the staff were consistently friendly and accommodating, patiently assisting with all my inquiries.

Buffet at Northern Terrace offered 15% discount per person as hotel guests which was a nice bonus.

The hotel’s location is another highlight. It is conveniently located near Sapporo Station and is directly accessible via the Sapporo underground walkway. The walk takes about 10 minutes and is straightforward, making it especially convenient when traveling with luggage and avoiding the cold winter weather.

One area for improvement would be the addition of a self-service laundry room. However, the hotel does provide a same-day laundry service if clothes are sent to the staff before 10:00 AM.

Overall, a great stay, and thank you to all the staff at Sapporo Grand Hotel for their warm hospitality.

– Judy Huang

If you are catching the Airport Rapid train from New Chitose airport to Saporro Station then this hotel is a easy 10 minute walk via the Ekimae-dori underground walkway whoch you can access from the station. Lifts along the way of you have heavy bags and you don't need to go outside (useful in Winter).

– Kyle Grabowski

We stayed for 4 nights and had a great time!
The location is awesome, we could reach most places we wanted to see (Clock Tower, TV-Tower…) by foot in a few minutes.
The breakfast was delicious, especially the „Japanese Style“ one was a great surprise.
The room was modern and clean, with good amneties.
Finally, the service was outstanding. Small gestures like opening the (automatic!) door manually, friendly greetings, or carrying the baggage for us to the room were really appreciated.
Lastly, the lobby smelled great, with fresh flowers in the center!

– Alex W