The Driskill was such an amazing stay! I did not realize its historic ambiance but it was truly breathtaking. I enjoyed how close to downtown and all its attractions. It was either within walking distance or a short drive. We brought our 2 dogs and were delivered a dog bed for our pouches that arrived within 20 minutes of checking in. The valet parking was very convenient and was very speedy with getting our vehicle. I would definitely stay here again and actually planning another trip to the Driskill! Guiliana was at the front desk during most of our stay and she was always so helpful and kind!

– Elaine Medina

Guest services can get busy with multiple inbound calls. but they will answer when they get to your call every time. The rooms are spotless. The staff works hard and give 110%. Valet parking services were on time and do a great job. Don't be stingy with your tips. Not saying you need to go overboard. Just saying they are working hard to keep up with the guests request. The building is under restoration till October. But rooms and restaurant services are still on par. Breakfast has amazing croissants. I slept comfortably in their bed. The comforters are cool to lay on and just warm enough to sleep in under in a cool room. The curtains block out the light. Leaving the door open to the bathroom left the perfect amount of morning light in through the large frosted glass window over the tub. Very classy and comfortable.

– Brian L

Very nice haunted old hotel in Austin. They were under renovation when we stayed, but honestly I didn't really notice as we didn't have noise issues or any disruptions. Cool bank vault thing in the lobby too. The rooms were very nice, the bed was comfortable, and the bath products were great. Balcony views are nice. They provide a white noise machine in the rooms to drown out all the street noise and party people outside and it worked wonders. Yeah the ghosts did a few things to us like making noises, opening and closing the bathroom door in the middle of the night, and turning off the thermostat but it really didn't bother us. Convenient location as well. The issue for us was the staff communication. Yes, they did their best to find us an available room that worked best for us, but we ordered a tea kettle from the front desk 3 times but it never came so we gave up. We were also offered upgraded rooms for a fee from management via email and text, but if you show interest they don't "hold" the room at all. 5 minutes later you can say "I'll take it" but it's already gone which doesn't seem very fair. We also stopped by the desk the day we were leaving and the desk clerk said, "oh, we have a letter for you!" It was a welcome letter and information on our globalist benefits from Hyatt. 😒 On the day we were leaving. Not very helpful now. Housekeeping also kept showing up to clean but we had a late checkout and they said they didn't know. Maybe it's because of the renovations and things are disorganized? Not sure. If they could improve their internal communication with management, front desk, and housekeeping that would be great. I would definitely come back and stay again.

– DBradshaw25