Beautiful, convenient, immaculate, iconic hotel in the heart of Louisville. Unfortunately, if you desire hot water in your guestroom, you have a problem. The Galt House is huge; two high rise towers connected by a glass atrium bridge corridor that includes seating area and coffee shop. I have stayed at the hotel many times, primarily in the 80's and 90's. After an absence of several decades, I was thrilled and excited to return!! The hotel facilities are awesome; completely updated and refurbished. Certainly many nice upgrades since my last visit decades ago. Due to its massive size and convenient location to waterfront and downtown Louisville, the Galt House is extremely popular and busy. Always a vibrant atmosphere. Most likely there will be large groups and conventions occurring in the hotel. My guestroom was located in the tower across the street from the main tower, where registration is located. I was assigned an end room on the six floor (I love end rooms!). This was my first time staying in this tower, previously all my stays were in the original, main tower, where, if memory serves me correctly, the guestrooms are much larger. On my recent visit, my guestroom was average in size, the bath area was very large and had a two sink vanity, really nice! My guestroom was quiet and comfortable, with large windows looking out over the Ohio River and several bridges. For all practical purposes, The Galt House should be receiving a 5-star rating from me. However, the lack of hot water in the bathroom during the entire stay is responsible for my lower rating. As a frequent traveler, it is not uncommon to occasionally experience a situation when there is no hot water in a hotel. Generally, once reported to maintenance engineering the problem is resolved. If not possible to resolve, an apology from the hotel staff associates is protocol and you just have to deal with a day without a shower. In this case, the water in my room was tepid at best. With a 3:30 am wake-up call to start my work day, hot water and hot shower would have been greatly appreciated. Unfortunately, I got neither. When I reported this issue to the staff associates at the registration desk, they divulged their previous knowledge of the problem; apparently the further away the guestroom is from the source of hot water, the less hot you get. Anotherwords, the hotel is well aware of the issue and continue to put guests in rooms knowingly where there is no hot water. Hot water is very important to me, and the fact I was assigned a guestroom without it dampened my enthusiasm for the Galt House. Otherwise, The Galt House is a fantastic hotel. I highly recommend a visit here, but you should request a guestroom that includes hot water if you wish to shower or bathe.
