We stayed at The Manila Hotel while processing our baby’s documents at the U.S. Embassy, and the experience was very pleasant overall.

The staff stood out immediately—courteous, professional, and genuinely helpful. From assisting with luggage to the warm and efficient front desk service, their hospitality made a strong impression and reflected the hotel’s high standards.

The property itself is well designed. The carpeted hallways are a thoughtful touch, minimizing noise from foot traffic and creating a calm atmosphere. Our room was also well-ventilated, which was especially appreciated given the busy surrounding area.

One minor drawback was occasional noise from adjacent rooms and from housekeeping above, which could be disruptive at times.

Breakfast was a highlight. The selection leaned toward healthy options, was well prepared, and enjoyable—something I truly looked forward to each morning.

Overall, The Manila Hotel offers excellent service, comfort, and a refined atmosphere. I would gladly stay here again.

– reese scently

Attended a work event here recently, and The Manila Hotel truly lives up to its reputation. The place exudes old-world grandeur and understated luxury, from the architecture to the interiors. Everything felt seamless and convenient, especially for an organized event: no confusion, no stress.
What stood out most was the staff: warm, attentive, and consistently professional without being intrusive. It’s the kind of service that makes you feel well taken care of from arrival to departure. Overall, a solid venue for formal events and gatherings where atmosphere and service really matter.

– Britz Marrero

I recently stayed at The Manila Hotel and it was honestly a memorable experience. The moment you arrive, the lobby already gives you that classic historic feeling — elegant, well-maintained, and very Filipino in character.

Room:
My room was clean, spacious and comfortable. The bed was soft and relaxing, and I loved the view especially at night. Everything inside the room was organized well.

Amenities & Facilities:
Breakfast buffet was great — a lot of choices and everything tasted really good. The pool area was also nice and relaxing. You can really feel the “old luxury Manila” vibe but with modern comfort.

Service:
This is where they really stand out. The staff were very polite, friendly, and attentive. From check-in until check-out, they were all very welcoming and easy to talk to.

Overall:
The Manila Hotel is a perfect balance between history and comfort. I really enjoyed my stay and would definitely recommend it to anyone — whether for a staycation or someone visiting Manila for the first time.

– A P