This step back in time hotel was fabulous. It's a very old hotel but not lacking in amenities. It's old world charm and decor was very beautiful but decorated for Christmas was spectacular. Our room again had old decor but still very beautiful. My favorite though was their very own Speakeasy. The service was great and helpful…giving us pointers on places to visit being our first visit. The Doorman was just as helpful and fun! Im a Travel Agent and will definitely have The Oxford has my go to for my clients visiting Denver!

– Carrie Knolle

One of my favorite indoor fireplaces, creating stellar ambience to read or plot. Let's not forget the daily* whiskey tasting!
Also made for a great view of the stock show parade.

– Wendell Daniels

My daughter and her boyfriend booked a room for New Year’s Eve. They both got the flu and couldn’t use the room. The hotel would not give them a refund or a credit. Okay. My wife and I decided to use the room, so the room and the money would not be wasted. The stay was fine. About an hour after we checked out, I realized I left my headphones in the room. I called the hotel, and they said they would check with housekeeping and let me know if they found them. I waited a few hours and called back. They said they were still waiting to hear from housekeeping. I waited until late afternoon the next day and called again. Same response. It is now three days later and I have yet to receive a call regarding whether they found them or not. They were not expensive so it is not a big deal monetarily, but the lack of response is. I work in the hospitality industry as well, and, if I had received a call about a missing item an hour after someone checked out, I would just go up to the room or send someone up there to check and call the guest back immediately. Obviously this did not happen. They also charged my credit card $284 on top of what my daughter paid for the room. I asked about the charge, and they said it was for the cancellation even though the reservation was never cancelled. They said most of that amount would be refunded to me except for about $80 for lodging fees, taxes, etc. I was surprised that was not charged at the time of the room payments. They said this was standard operating procedure. The charge is still there. The Oxford is a lovely hotel that we’ve stayed at before. I am disappointed by the customer service I’ve received after our latest stay.

Update: It looks like they’re finally removing the additional charges. Still no contact from hotel.

– David Wexler