I stayed at this hotel for three nights during my business trip in June, and it was an absolutely wonderful experience. From the moment you walk into the lobby, you’re greeted with a warm, inviting atmosphere. The lobby itself is beautiful — stylish, spacious, and instantly makes you feel welcome.

One of the standout features for me was that the hotel is dog-friendly. As someone who loves traveling with my pet, this is such a big plus and truly sets the tone for a more relaxed and home-like stay.

The amenities were excellent. The gym was clean, well-equipped, and perfect for keeping up with workouts while traveling. The overall maintenance of the hotel was top-notch — everything felt cared for and thoughtfully designed to enhance comfort.

A fantastic choice for both business and leisure travelers. I wouldn’t hesitate to stay here again.

– Imran Atique

We have stayed at Thompson Dallas quite a few times and have loved each visit. This place has the best room service out of any/every hotel we have ever stayed at which is the main reason we come here every time we want to sleep in the next day. The food is always SOOOO delicious and not to mention, the food comes SO QUICK! Literally 30 minutes for breakfast and 45 minutes for lunch… from ordering to my door. Hotel is in the heart of Dallas so expect crazy traffic. Love that they are part of American Express Fine Resorts & Hotel which gives me a 4PM check out the next day (once again, so I can sleep in, HA!). I can confidently say this is our favorite hotel in DFW.

– Linda Song

A posh hotel with skyline views, perfect for a staycation in downtown Dallas. From the professional valet folks to the long decked out lobby entrance, you truly feel like the most important person in the room.

I was on the 18th floor with an amazing view of downtown Dallas.

The Room:
Comfortable beds (bit on the soft side). As others have stated, there are not a lot of outlets in the room and I had to ask the front desk to fix one of the night stands that wasn’t working.

The walls are fairly thin near the windows. Let’s just say I could hear the neighbor having fun with a lady of the night.

Great WiFi:
Internet was easy to connect all of my electronics and even cast to the tv and lounge.

The Pool:
The rooftop pool is on the 9th floor is a highlight, with sweeping city views and a full bar. The atmosphere was relaxed and upscale, guests were lounging and enjoying the vibe rather than being rowdy, which made it feel like a true urban retreat.

The Food:
Limited menu during off hours but the room service that I did order was very delicious.

Overall:
A nice downtown escape with luxury touches, best for those seeking comfort in proximity to Dallas nightlife and attractions.

– Dennis