We stayed here three nights and it was great right from the beginning
Kay at the front desk was wonderful, and called us immediately when our room was ready.
Chuck at the bell desk was kind enough to give us a 25% discount at Jacks.
But when we got to Jack’s, it was closed and Shawn at the bar, said we would be served the same food by him, and Alvin, the restaraunt Manager said he would honour the discount.
They were both Fantastic hosts and the food was a 10 out of 10.
Café Matisse is the breakfast place and it too was excellent.
39. Poolside bar and Grill, same, also excellent.
Clean rooms very nice staff.

Dave and Mary

– Dave McElhone

Fantastic hotel. Staff were really nice, helpful and always smiling. We had a room overlooking the front of the hotel – towards International Drive and Epic World. Nice views on a night all lit up. Rooms were clean and spacious. Pool was closed for two days when we arrived due to maintenance, but when it opened it was lovely! Music around the pool and a bar. Drinks quite expensive, but that's Florida.
Still waiting for our $100.00 deposit back though..

– Sarah Abley

🧼✨ Clean Room 1347 – Exceptional! (⭐️⭐️⭐️⭐️⭐️)

Room 1347 was absolutely spotless! From the moment I walked in, everything looked and smelled fresh and perfectly organized. The attention to detail—from the neatly folded linens to the sparkling bathroom—truly stood out. It’s clear that the housekeeping team takes great pride in their work. This level of cleanliness made my entire stay peaceful and relaxing. Outstanding job to whoever maintains this room! 👏🌸

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💁‍♂️🌟 Staff Q – Outstanding Service (⭐️⭐️⭐️⭐️⭐️)

Q was phenomenal! Friendly, professional, and genuinely attentive. They made me feel welcome and valued from start to finish. Q anticipated what I needed before I even asked, which shows true hospitality. It’s rare to meet staff who bring both warmth and professionalism at this level — Q absolutely exceeded my expectations. Keep shining, Q! 🙌💯

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☕🍸 Café Matisse & Bar Andy – A Perfect Experience (⭐️⭐️⭐️⭐️⭐️)

Café Matisse was the perfect place to start the day — cozy atmosphere, excellent coffee, and delicious pastries that tasted freshly baked. The staff were courteous and quick, and the space had such a relaxing, artistic vibe. ☕🥐

Later at Bar Andy, the mood shifted beautifully — classy, upbeat, and full of good energy. The drinks were perfectly mixed 🍹, and Andy himself brought such charisma behind the bar. Great conversation, great service, and an all-around memorable evening. I’ll definitely be back soon! 🌟🍸✨

🌹✨ 8th Anniversary Celebration at Rosen Plaza (⭐️⭐️⭐️⭐️⭐️)

We celebrated our 8th anniversary at the Rosen Plaza, and it was absolutely wonderful! 💕 This is our second year staying at this hotel, and once again, we were beyond impressed. The staff is friendly, the rooms are spotless, and the atmosphere is elegant yet cozy — everything felt special from the moment we arrived. Thank you, Rosen Plaza, for helping make our celebration so memorable! 🥂💖

– Leslie “Qu33nMommY” Rodriguez