Great experience from start to finish. Right at the heart of where I needed to be. Check-in was flawless. Rooms great, I arrived 30 min prior to check in, had booked a King room. I was given a room with 2 queens, when I raised this – I was moved without question. French restaurant is decent, not great but solid and decent meal after a long day.
Only negative was every room was freezing!! Meeting rooms, restaurant, bar – literally everything was 68f and I was frozen the entire time.

– Sherie Dooly – Jones

We had the absolute privilege of hosting our wedding at the Willard, and it was nothing short of perfection from start to finish.

During the planning process, Michael was an absolute book of knowledge—friendly, professional, and so incredibly helpful. He made booking with The Willard the easiest decision we could have made. His responsiveness was unbelievable; it honestly felt like he answered emails before we even hit send.

Our event manager, Shauntel, went above and beyond in every single way. She was kind, thoughtful, and exactly the calming presence you need on what is both the most exciting and most stressful day of your life. One of our favorite moments was when she noticed my husband and I were running out of steam during family photos. Without hesitation, she ran to the bar to grab our signature drinks and even fed me sips in between photos so I wouldn’t spill on my dress. That level of care made it feel like I was working alongside a friend rather than just an event manager.

Every single associate at The Willard radiated warmth and hospitality. From the serving staff to the banquet managers, the service was impeccable. Our guests are still raving about how personalized and genuine everything felt.

We truly cannot thank The Willard team enough for creating such an unforgettable experience. These memories will forever hold a special place in our hearts, and we are endlessly grateful to everyone who played a role in making our wedding day magical.

– JackieGarrity ColinNadeau

Pinnacle of excellence. From the moment we entered the hotel everything was perfect. Front Desk checkin was quick, and over the weekend we would need them for certain things and they were happy to assist. Cafe du Parc breakfast was exceptional. Round Robin Bar was fun thanks to the bartenders, they were very friendly and attentive. The picture of the Washington Monument was from room 806. Will be back.

– Arthur Massei