Terms And Conditions
VENUEKONNEX TERMS OF AGREEMENT
Effective Date: 03.05.25
Welcome to VenueKonnex! These Terms of Agreement (“Terms”) govern your use of our website, platform, and services (collectively, “VenueKonnex”). By accessing or using VenueKonnex, you agree to be bound by these Terms. If you do not agree, do not use VenueKonnex.
1. DEFINITIONS
- “VenueKonnex” refers to the online platform that connects venues, service providers, and event planners.
- “User” refers to any person or entity using VenueKonnex, including venue owners, event planners, and service providers.
- “Listing” refers to any venue or service advertised on VenueKonnex.
- “Booking” refers to a confirmed transaction between a user and a venue/service provider.
- “Venue” refers to any location or space listed on VenueKonnex for events.
- “Service Provider” refers to businesses or individuals offering event-related services such as catering, entertainment, or decor.
- “Event Planner” refers to individuals or companies using VenueKonnex to book venues and services for their events.
2. ELIGIBILITY
You must be at least 18 years old and capable of entering into legally binding agreements to use VenueKonnex. By using VenueKonnex, you represent and warrant that you meet these requirements.
3. ACCOUNT REGISTRATION
- You must create an account to list or book venues/services.
- You are responsible for maintaining the security of your account credentials.
- You agree to provide accurate, current, and complete information during registration and keep your account information updated.
4. LISTINGS AND BOOKINGS
4.1 VENUE RESPONSIBILITIES
- Venues must provide accurate descriptions, pricing, and availability.
- Venues must honor confirmed bookings and comply with the agreed-upon terms.
- Venues are responsible for ensuring their space meets safety and legal requirements.
4.2 SERVICE PROVIDER RESPONSIBILITIES
- Service providers must offer accurate descriptions of their services and pricing.
- Services must be delivered as advertised and meet professional standards.
- Service providers must comply with local regulations and obtain necessary permits.
4.3 EVENT PLANNER RESPONSIBILITIES
- Event planners must review all terms before booking venues and services.
- Planners are responsible for payments, compliance with venue rules, and event execution.
- Any damage or violation of agreements with venues or service providers is the planner’s responsibility.
5. PAYMENTS AND FEES
- VenueKonnex operates as a referral service that connects clients with venues and service providers.
- When a client submits a booking request, VenueKonnex manually reaches out to the venue contact to confirm availability and finalize the booking. The listing agent may or may not be affiliated with the venue itself but is responsible for listing the location on the platform.
- VenueKonnex collects a referral fee from venues and service providers only upon successful completion of the booked event. The referral fee is determined at the time of listing and will be disclosed to the venue or service provider before finalizing a booking.
- Different fee structures may apply:
- Venues: Charged a commission per completed booking.
- Service Providers: Charged a percentage of service transactions upon successful event execution.
- Event Planners: Responsible for full payment and any applicable service fees. Event planners may also be eligible for rebates from participating venues and service providers on the platform, as determined by individual agreements between VenueKonnex and the respective vendors.
- Payments for events are made directly by the client to the venue. After the event, VenueKonnex will reach out to the venue to determine the final event cost and issue an invoice to the venue for the agreed referral fee. Based on this final cost, VenueKonnex calculates and collects the agreed referral fee from the venue. VenueKonnex is not responsible for payment disputes between clients and venues but may assist in dispute resolution where applicable.
- VenueKonnex facilitates transactions between users and service providers.
- VenueKonnex collects a referral fee from venues and service providers for bookings made through the platform. The referral fee is determined at the time of listing and will be disclosed to the venue or service provider before finalizing a booking.
- Different fee structures may apply:
- Venues: May be charged a commission per booking.
- Service Providers: May be charged a percentage of service transactions.
- Event Planners: Responsible for full payment and any applicable service fees.
- Payments are processed through third-party providers. VenueKonnex is not responsible for payment disputes but may assist in dispute resolution where applicable.
- VenueKonnex facilitates transactions between users and service providers.
- Different fee structures may apply:
- Venues: May be charged a commission per booking.
- Service Providers: May be charged a percentage of service transactions.
- Event Planners: Responsible for full payment and any applicable service fees.
- Payments are processed through third-party providers. VenueKonnex is not responsible for payment disputes but may assist in dispute resolution where applicable.
6. CANCELLATION AND REFUNDS
- Each venue or service provider sets its own cancellation and refund policies.
- Event planners must review and accept cancellation terms before booking.
- VenueKonnex does not process refunds directly but may mediate disputes when needed.
7. USER RESPONSIBILITIES
- Users agree to use VenueKonnex lawfully and ethically.
- Users must not engage in fraudulent activities, misrepresentation, or violate intellectual property rights.
- Users agree to comply with local laws, venue rules, and any applicable regulations.
8. LIABILITY AND INSURANCE
- Venues are responsible for obtaining appropriate insurance coverage for their property.
- Service Providers must carry liability insurance for their services.
- Event Planners are encouraged to secure event insurance to cover any unforeseen liabilities.
- VenueKonnex is not liable for any damages, losses, or injuries related to the use of venues or services booked through the platform.
9. DISPUTE RESOLUTION
- Users are encouraged to resolve disputes directly with venues or service providers.
- VenueKonnex may offer mediation but is not obligated to intervene in disputes between users.
10. TERMINATION
- VenueKonnex reserves the right to suspend or terminate accounts that violate these Terms.
- Users may deactivate their accounts at any time but remain responsible for any outstanding obligations.
11. MODIFICATIONS TO TERMS
- VenueKonnex may update these Terms at any time, with notice provided through the platform.
- Continued use of VenueKonnex after updates constitutes acceptance of the revised Terms.
12. CONTACT INFORMATION
If you have questions or concerns about these Terms, please contact us at: Email: [Insert Contact Email]
Address: [Insert Company Address]
Address: [Insert Company Address]
By using VenueKonnex, you acknowledge that you have read, understood, and agreed to these Terms.
Last Updated: 03.05.25
