My husband’s flight came in late last night, and we had a very special (and late) dinner planned at Shula’s. From the very beginning, the hostess Aly went above and beyond. She called earlier in the day to confirm our reservation, and I explained that my husband and I hadn’t seen each other for a while and would be arriving late. She was incredibly understanding and assured me they would take good care of us.
Throughout the evening, Aly kept in touch, she even called around 7 PM to update me on the last seating time and make sure we wouldn’t feel rushed. When my husband’s flight was delayed, I called again, and she offered to get our order started so everything would be ready right when we arrived. She even helped me choose between the ribeye and another steak cut (I’m not a big meat eater, but my husband is), and she suggested the glazed salmon for me, which turned out to be absolutely delicious!
By the time we arrived (around 9:10 PM), everything flowed perfectly. The kitchen had our entrées ready right on time, our appetizers and drinks came out quickly, and we still had plenty of time to relax and enjoy each other’s company.
The food was amazing, the service was seamless, and the entire team, from the hostess to the wait staff to the valet, made us feel genuinely welcomed. Aly’s thoughtfulness and attention to detail turned what could have been a stressful night into one of the most enjoyable dinners we’ve had in a long time.
Shula’s truly goes the extra mile for their guests. Highly recommend and special thanks to Aly for making our night unforgettable!