This hotel will change your perception of five star properties, amenities, and service. There are so many things to mention here. First off, the all inclusive amenity is unlike any other hotel, because every meal feels like a Michelin guide or star restaurant. Even room service is head and shoulders above many other five star hotels that are not all inclusive.
The rooms themselves are exquisite and an architectural gem in and of themselves. From the soaking tub with privacy and a view because it’s completely outside, to a hammock above the dipping pool on the deck, you could just stay all day in your room and be in pure bliss.
There is a jellyfish tank in the room which I loved, and was able to tour the jellyfish lab inside the hotel with the scientists who work there. It was fascinating! They take very good care of their animals there.
My favorite place in this property was the beach. The workers here do an immaculate job of removing all the seaweed. I spent hours just lying by the ocean and also in the crystal blue water on the private beach. The guy who serves food and drink on the beach is the best. He works so hard and always has a smile on his face while getting you and the other guests everything they ask for.
The layout of the hotel and size is done very well, because you barely see any guests while you’re here. I didn’t know I even needed that until I had it and I loved it. We went in July 2025.
My only drawback was that they had day pass guests that really like to party during some of the days we were there. All that means is you choose a different venue to hang out if they’re being roudy in the lobby floor bar and pool, for example.
Your booking gives you free access to all of the Xcaret Parks, but we didn’t partake in that because we just wanted to relax on the property.
Needless to say we can’t wait to be back. Thank you so much for an exceptional stay Casa De La Playa!
