The lobby of The Westin Singapore is located on the 32nd floor and opens up into a beautiful, sophisticated space with great views.

This time, I stayed in a two-bedroom room booked with points. The room was very spacious and comfortable, with no feeling of being cramped at all. The bathroom was well maintained, and the shower water pressure was strong and reliable. However, the toilet seat was cold, and there was no bidet (washlet), which may be a downside for some guests. Amenities covered the basics, but there were no pajamas provided.

The pool on the 35th floor was warm enough even for someone like me who gets cold easily. The view from the pool was excellent, making it enjoyable for adults, and the children were also very happy spending time there.

As a Marriott Bonvoy Platinum member, I had access to the lounge. While it was nice to have, the food selection was fairly limited, so I didn’t use it much. That said, it was good to be able to try laksa there. It’s best to think of the lounge as a small bonus rather than a major highlight.

The location is very convenient: Chinatown and several famous hawker centers are within walking distance, and Shenton Way MRT station is right in front of the hotel, making it easy to get around by public transport.

Due to an unexpected flight cancellation, my stay was shortened, but the hotel kindly refunded one night’s worth of points. I really appreciated the flexibility and thoughtful service.

Overall, it’s a comfortable, well-located hotel with great views, especially suitable for travelers who value space and convenience.

– TooGood

We stayed at The Westin Singapore during our recent family trip, and overall it was a great experience. The hotel has the signature Westin comfort — clean rooms, great views, and a very relaxing atmosphere. The location is excellent as well, with easy access to Marina Bay and quick rides to most attractions.

What really stood out for us was the concierge team. They went above and beyond throughout our stay:
• Helped organize our day trip to Kuala Lumpur, including coordinating with the driver.
• Arranged packed breakfast for our early morning departure on the KL trip, which was incredibly thoughtful.
• Assisted us in finding a convenient offsite laundry service, which made our longer trip much easier to manage.
• Even accommodated a late checkout since our flight was later in the evening — a small gesture that made a big difference.

Service throughout the hotel was warm and attentive, and everything felt smooth and well-run. A few areas could be polished further, but nothing that really detracted from the stay.

Overall, The Westin Singapore is a solid choice for families looking for comfort, convenience, and great service. We’d happily stay here again.

– Rahul Sakdeo

Banquet dinner @ Westin

We chose Westin due to its proximity, ballroom, amenities and pricing, amongst other factors. In particular, they have been very helpful with our planning and arrangements – allowing us to have an function room for our vendors and for our solemnisation.

In addition, there was an upgrade to the ballroom – LED screen installed at the back for the ballroom, with the guests having positive feedback on the canape and the food itself. There's only one ballroom, so guests would not be confused with other events held at the same space – something which we observed as a possibility for other hotels.

Furthermore, we were grateful for the support and amenities provided! We were allowed to deposit some of our reception items the week before, and had staff to help bring our reception items back to the storage area, allowing for us to end the event quicker. We feel that the 2 night stay (and 1 night stay for the helper room) is a game changer, allowing for us and our close ones to get to enjoy, and not have to rush to send the bridal gowns/reception items back home. We are appreciative of the small pillow gifts – it gives a very personal touch, with our names sewn into the covers.

Lastly, I would like to thank the people and the team, for making our wedding as memorable as possible! Specifically, I would like to thank Yan Hui, Luffy, Chef Low, Tiffany, as well as the banquet team, the kitchen, reception, and housekeeping, for making our day wonderful! We're eternally grateful for your support given on our special day!

– Han Swee Yang