Stayed here last minute after attending a party on a yacht starship boat. A great choice! I called ahead around 9 pm after booking reservation to let them know I’d be checking in a little after 1 am. The rep took down my name and timeframe of my arrival. Our late check in was quick and we were in our room within 5 mins. The property was super clean. Lobby, floor hallways, and the room were all well maintained. I’ll definitely consider staying here again!

– Eron Francis

I was fortunate to attend a conference here and was very impressed with the facility and the staff. The hotel was the host for a trade association conference where they provided the meeting rooms and food. We had wonderful continental breakfast with Starbucks coffee. Followed with a great buffet with Ribs Chicken potato soup and salad. Also amazing desserts to make it a completely amazing lunch. I look forward to returning and enjoying the rest of the hotel with such awesome views. Enjoy

– Examiner 007

I am providing two stars simply because of the front desk staff they were friendly and courteous, especially the individual who checked us. But let me detail as to why only two stars:

Restaurant: our first terrible interaction was with a retiring staff( Hispanic woman with blond hair). She was dismissive and cold when I wanted to order to go as we waited for our rooms. It was as if I was a bother to her because I was not sitting at the bar and opening a tab. Our second interaction with another retiring staff was more pleasant (dark hair woman worked Saturday night) she noticed I had my son with me and came around the bar and brought our food. She was super kind. Third interaction was with the Hispanic woman again and this time was worse. She was not kind to a food runner who brought a burger to her customer that had fries instead of chips . It was her fault because she is the one who obviously rung up the order. When I noticed we waited a while I walked over to the bar to check and our bag was just sitting there as she twirled her hair while smiling and talking to a customer. But I didn’t get a smile. Our food was sitting there for quite some time because I passed by several times and saw the bag but because she never motioned to me I assumed it was not ours. Mind you we were the only ones sitting to the left in the lobby where she can see us. Overall the food was not that great. Especially our final
Night the brown rice was bad smelled as if it was spoiled. My son who loves
Rice refused to eat it . When we smelled it we knew why.

Housekeeping: The housekeeping staff at the hotel needs training. When we went up to our rooms we instantly felt the room was a rushed. As we were spit to get our baby situated after a long drive a housekeeping staff opened the door peeked in and shut the door. Then 30 min later another staff tried to do the same but couldn’t open because we placed the lock on the door. When we tried to take a towel for a shower three had brown stains on them. That night as we were about to fall asleep I felt something in the duvet , it was someone else’s bracelet! When we woke up our allergies were terrible because the room was so dusty. Having a toddler with you and packing up to go to another room
Was not something we felt like doing. They brought towels the following and again brown stains. Called front desk they told us towels would come up in ten minutes we waited and waited for almost an hour until my husband went out to flag a housekeeper and that is when we had some towels.

The hotel is not a place you come as a non convention attendee . Nor for those driving in because $50 a night for parking is a lot.

The overall experience was not the best. Could have been worse but it was not pleasant to be say the least.

– Ya-Scent Creations