We booked the Executive King size room over looking the marina. The room itself was spacious and very clean. It had a coffee machine, kettle and fridge.
The bed was comfortable but the pillows were very soft. It was like trying to sleep on a marshmallow.
The bathroom was clean and the shower was great. If you are 'vertically challenged' like me, be warned that the bath is tricky to get in and out of.
The reception and restaurant staff were helpful and friendly.
There is a self service breakfast, with a good selection of pastries, fruit and toast. The cooked breakfast was good and you also had a choice of an omelette. I had telephoned already as my partner has Coeliac Disease and also mentioned on my booking form that we would need a GF breakfast. However, when we arrived the restaurant staff knew nothing about this. They were helpful and the chef cooked a breakfast from scratch to avoid cross contamination, but the only GF product was the bread for toast.
We had a lovely stay, but I think the Executive rooms are a bit overwhelmed priced for what you get. I would stay again, but in a standard room which would be half the price.

– Dawn Matthews

I liked this hotel. The rates were competitive. The staff were lovely in the bar and at breakfast.

The reception, bar and restaurant felt welcoming and shockingly the food in the bar/restaurant was excellent. I had fresh tuna one night with salad, and pizza another night. Normally hotel food is expensive and generally lazy/poor, but not here. Outstanding.

The bar in the evening was cozy and welcoming, which again is unusual for a chain hotel. Nice environment and friendly mood.

Excellent location next to the beach and a very close 5 minutes walk to a million bars and restaurants in the town centre.

I read the AI generated review, and its accurate.

The rooms were spacious, and looked nice, but some things needed a little attention – the toilet flush needed replacement for example.

I nearly dropped the 4 star review to a 2 or 3 star because THEY DIDN'T HAVE A CHARGING PLUG NEXT TO THE BED!!!! Its a psychopath move for a hotel. I want to sit in bed and watch tv or work on my computer or phone.

The reception staff were polite and efficient, but needed a little more happiness. I'd have loved a bit more of a welcoming smile.

4/5 will deffo come again. Very pleasant for a chain hotel.

– Neil Butler

Unfortunately, my stay was let down by cleanliness issues. One of the pillows smelled very damp, and another genuinely smelled like smelly feet. Because of this, I had to call reception at bedtime to request fresh pillowcases. The receptionist did not apologise, and when the pillowcases were delivered there was also no apology. This made the situation feel dismissive and also made me question whether other areas were properly cleaned.
On a positive note, the location is good and convenient.

– Shin Peck