Our stay at The Omni Homestead was nothing short of extraordinary from check-in to check-out. The property itself is one of the most beautiful places we have ever visited — the history, the scenery, and the overall atmosphere make it truly special. But what made this weekend unforgettable wasn’t just the resort — it was the people.

The staff completely transformed our stay into one of the best getaway experiences we’ve ever had. From the moment we arrived, Steve, Brian, and Tanner at valet welcomed us with such warmth and kindness that they quickly felt more like friends than staff. Their hospitality set the tone for the entire weekend.

Our time at the spa with Shareese was incredible — relaxing, thoughtful, and exactly what you hope for when you visit a resort like this. Amy at the pool bar made every visit fun and memorable, and Warren, who kindly shuttled us to and from our dinner reservations, was so friendly and genuine that it felt like we were being taken care of by family.

The dining throughout the resort was truly top tier. Every meal felt like an experience in itself.

By the end of the weekend, we didn’t just feel like guests — we felt like we had found a little family here. That kind of hospitality is rare and something we will never forget.

We are already looking forward to our next visit and cannot wait to bring our kids so they can experience the magic of this place too.

– Courtney Adler

I had not visited The Homestead in almost 15 years, so I was super-excited when my daughter planned a weekend trip there. The renovations look great, especially the Spa–the mineral springs and relaxation areas are amazing!

There was a ladybug problem in the room, which the hotel did know about as they left a note about it under the glass of table where the tv was sitting. The room was lovely. The elevator to the spa did not work and there was a noticeable sewer smell on the lower levels. We met a couple who were changing rooms due to the odor. The spa treatment we booked could not be accommodated due to a hot water issue in the spa; however, we did get an alternate spa treatment and a discount.

The service is top-notch! No matter the situation, every staff member was personable and helpful. We met several helpful staff while dining at the restaurant.

The location of the resort is absolutely gorgeous. It's calm, cozy, and relaxing.

– DeLores Lucas

I debated between a 3 and a 4, but the exceptional service from the staff ultimately pushed my rating to a 4. We stayed at the Omni Homestead over the Thanksgiving holidays, and here’s a breakdown of our experience:

Pros:
Outstanding service: Every staff member we encountered was incredibly friendly and helpful. Even the other guests were warm and welcoming! Anytime we needed assistance, the staff went above and beyond.
Beautiful property: The resort is stunning and steeped in history. The Christmas decorations were some of the most impressive I’ve seen.
Top-tier spa: As someone who frequents spas, I was very impressed with the facilities here—they were truly exceptional.
Cons:
Holiday crowds: This might be on me for not anticipating it, but the Thanksgiving crowd was massive. It felt a bit overwhelming at times, and most restaurants and coffee shops had long lines. I’d highly recommend making reservations in advance and considering room service during peak times, especially since dining options in town are limited.
Luggage delay: There seemed to be a miscommunication between the front desk and the bell staff. Our luggage wasn’t delivered for over two hours, and when my husband checked, it had been left unattended at the front of the hotel.
Cigarette smoke: This was the biggest downside for me. While I believe the hotel is non-smoking, our room had windows that opened (without screens), and it seemed like someone in a near room was smoking out their window. The smell was strong and unpleasant every night, which really impacted our comfort.

– Ala Young