We stayed at Shangri-La Rasa Sentosa for 11 days and had a wonderful time. The service was spectacular, everyone was friendly, attentive, and made the stay feel effortless.

We also used room service, which was convenient and consistently good. A really nice touch was the small goodies and little treats they left in our room,
those thoughtful details made us feel very welcomed.

It’s also incredibly family-oriented with lots to do for kids: a kids’ club, a kids’ pool, and plenty of activities, including on the beach. Our little ones enjoyed every single day during our stay.

Breakfast was another highlight, fantastic with many different options and something for everyone. Overall, a great choice for families and we’d happily return.

– Sara Yasar

We had a wonderful stay at Shangri-La Rasa Sentosa from 25 December 2025 to 2 January 2026. We were travelling with children, and everything exceeded our expectations.

The hotel is beautiful, very family-friendly, with a great atmosphere, comfortable rooms, and excellent facilities. The beach, pools, and overall surroundings are perfect for a relaxing family holiday.

We would like to give special thanks to the housekeeping staff, especially the cleaning lady who took care of room 906. She was incredibly kind, attentive, and did an outstanding job every day. Her warmth and professionalism truly made our stay even more pleasant and memorable.

Thank you to the entire team for making our holiday so enjoyable. We would be very happy to return and highly recommend this hotel to families with children.

– Yulia B.

We’ve just returned from a family holiday at Shangri-La Sentosa and it was exactly what we were hoping for. Perfect for kids, yet still elegant and relaxing for parents who actually want to feel like they’re on holiday too.

There was so much to do with the kids that we didn’t even use the kids’ club — the pool alone kept everyone entertained for hours. We stayed four nights and honestly could have stayed seven. The pool was amazing, and a huge shout-out to Gary and the lifeguard team who were always attentive and made sure the kids were safe at all times.

The fun team organising pool games was a highlight — the kids were entertained while Mum enjoyed a pina colada and Dad finally had time to read a book. Bliss.

The location is fantastic. Universal Studios is only a five-minute free bus ride away, and the resort itself feels like a tropical sanctuary. The gardens are beautiful and we loved spotting the wildlife around the property.

Our ground-floor room with two double beds was extremely comfortable. One bed was a sofa pull-out, but it was surprisingly comfortable, and the linen was excellent — something I’m quite fussy about. Special thanks to Ann, who made our stay even more comfortable by promptly providing extra doonas and towels whenever we needed them. She was always smiling and nothing was too much trouble. Thank you, Ann.

We will absolutely be back. Shangri-La Sentosa truly strikes the perfect balance between family fun and genuine relaxation.

– Carly Heckendorf