Had a 3 day stopover on our way to New Zealand and couldn't have picked a better value for money, friendly and convenient hotel for our stay. The staff were very attentive, especially Jeya who made us feel most welcome on our arrival, even though we were early.
The facilities were clean, accommodating and spacious and all the staff we saw, very friendly.
There were plenty of places to eat and a close MRT station, convenient for the city.
We had a taxi to and from the airport as we had large bags but this was not expensive at $20 each way and easy to arrange.

– Susanne Winstone

Great staff at front desk. Even better staff at the noonan breakfast at 4th floor. Very friendly and attentive. Especially Isabela and Kim. Also the lady that cooks the omelette station-always smiling. Thank you and appreciate the friendly conversations. I feel at home there. Shout out to Chadron at the executive club room. He is the best

– john marin

This was my fifth stay at this hotel, and we stayed in the Peranakan Club Room with access to the Club Lounge.

The room, though a little dated was well maintained mostly, with only minor issues with the small flush not working (big flush was working). Besides that, the internet, air conditioning, and shower / bathtub water pressure / temperature was working perfectly. Bed linen were nice and clean, bed and pillows were most comfortable with the pillows seemingly new as well.

That said, compared to my previous visits over the past few years, the food spread in the club lounge had noticeably fewer options. However, this was more than made up for by the excellent service by Yeo, the service staff at the club lounge.

Yeo took very good care of us in the club lounge — he was attentive to our preferences, promptly topped up our drinks the moment we finished, and even made the effort to remember our room number and preferred beverage options when we returned the next day. His impeccable service and attention to detail was the highlight of the stay this round.

It was a little disappointing to learn that breakfast at the club lounge has been discontinued, requiring club room guests to have breakfast at the main buffet area instead. While there are more options, the area is significantly more crowded, which takes away from the overall club lounge experience.

Overall an almost perfect experience at Village Hotel Katong this time.

– Sean